2010
Subaru Warranty
Below is a brief description of the Subaru Limited Warranty for 2010 model
year Subaru vehicles that is provided to each buyer by Subaru at no additional
charge. Your Subaru Dealer has complete details concerning the warranty and any
exclusions and/or restrictions that may apply. Please visit your nearest Subaru
Dealer for this further information. Click here for optional extended protection
beyond the warranty.
Who Makes These Warranties
These warranties are made by Subaru of America, Inc. ("SOA")*, Subaru Plaza,
P. O. Box 6000, Cherry Hill, NJ 08034-6000
When These Warranties Apply
These warranties only apply if the car was imported or distributed by SOA and
sold to the first retail purchaser by an Authorized SUBARU Dealer in the United
States. Any and all repairs must be performed by an Authorized Subaru dealer
located in the United States. Every owner of the car during the warranty period
shall be entitled to the benefits of these warranties. If the car is sold or
otherwise transferred, it is recommended and requested that the new owner
promptly send written notice of the transfer of ownership to SOA at the address
indicated above.
Warranty Periods
Warranty coverage begins on the date the car is
delivered to the first retail purchaser. If the car was used as a demonstrator
or company vehicle before being sold at retail, warranty coverage begins on the
date the car was first placed in such service.
What is Covered
These warranties cover any repairs needed to correct defects in material or
workmanship reported during the applicable warranty period and which occur under
normal use:
In any part of the 2010 model year SUBARU which is identified on the inside
front cover of this Warranty and Maintenance Booklet (the "car"), and Any
Genuine SUBARU Optional Accessories installed on the car prior to delivery. In
addition, even if there is no defect in materials or workmanship, adjustment
services are covered during the first 36 months/36,000 miles of operation,
whichever comes first. New Car Limited Warranty BASIC COVERAGE is 3 years or
36,000 miles, whichever comes first. Subject to the exclusions listed in this
warranty, it covers the entire car.
Seat Belt Lifetime Limited Warranty
SEAT BELT COVERAGE lasts for the
useful life of the vehicle and includes seat belts and related components which
fail to function properly during normal use. This warranty does not apply to
cosmetic appearance, such as color fading, when the seat belts function
properly. Coverage also excludes any electrical related components or body
anchor points.
Wear Item Limited Warranty
Wear item coverage is 3 year or 36,000 miles,
whichever comes first. Items covered are brake pad/shoe linings, clutch linings,
and wiper blades.
Powertrain Limited Warranty
POWERTRAIN COVERAGE for all models is 5
years or 60,000 miles, whichever comes first. Subject to the exclusions listed
in this warranty, it covers the major powertrain components listed below.
Powertrain Coverage Components Engine Engine block and all internal parts
Cylinder heads and valve trains Oil pump, oil pan Timing belts or gears and
cover Water pump Flywheel Intake and exhaust manifolds Oil seals and gaskets
Transaxle and Differential Transaxle case and internal parts Torque converter
Electronic transmission control unit Seals and gaskets Axle shafts &
constant velocity joints [except boots]** Propeller shaft Wheel bearings
Rust Perforation Limited Warranty
RUST PERFORATION COVERAGE for all
models is 5 years, regardless of mileage. Subject to the exclusions listed in
this warranty, defective original body sheet metal panels that are rusted
completely through from the inside out (perforated by corrosion) will be
repaired or, at the option of SOA or your Authorized SUBARU Dealer, replaced
without charge to you for labor and materials. The following items are not
covered: (1) rusting of the outside of the underbody (floor pan) or any other
part of the car except body panels; (2) rust resulting from alteration of any
body panels; (3) rust as a result of damage to paint caused by normal road
hazards such as stones or other debris; (4) body panel rust caused by abuse,
lack of maintenance, or damage to the car; (5) rust caused by sand, mud, salt,
submergence of a body panel in water, exposure to industrial fallout, chemical
fallout, tree sap, hail, or other causes beyond the control of SOA; (6)
replacement body sheet metal panels and (7) other items listed under What is Not
Covered (later in this section). Rust Perforation Coverage applies to
perforation due to corrosion only. Perforation is a rustthrough condition, such
as an actual hole in a sheet metal panel. Cosmetic or surface corrosion, such as
that caused by stone chips or scratches in the paint, is not covered under this
warranty. In addition, SOA or your Authorized SUBARU Dealer reserves the right
to decide whether painting the repaired or replaced panel to match the original
finish is feasible. SOA will not, under any circumstances, pay for painting the
entire car solely to match paint color. Since your car was designed and built to
resist corrosion, use of additional rust-inhibiting materials is not necessary
and not a requirement for coverage under this warranty. Whether to obtain such
additional protection is your decision.
Repairs at no Charge
Defective parts will be repaired, or at the option
of SOA or your Authorized SUBARU Dealer, replaced with a new or remanufactured
part without charge to you for labor and materials.
Obtaining Repairs
Warranty claims must be made as soon as reasonably
possible after a defect is discovered, but before the end of warranty coverage
on the particular part. It is recommended that warranty repairs be performed by
the Authorized SUBARU Dealer who sold you the car, although warranty service
will be performed by any Authorized SUBARU Dealer anywhere in the United States.
When a warranty repair is needed, your car must be brought to an Authorized
SUBARU Dealer's place of business during normal business hours. A reasonable
time must be allowed for the dealership to perform necessary repairs. Within the
New Car Limited Warranty period, if any part needed to make repairs is
temporarily unavailable anywhere in the United States, you may be eligible,
under the terms of the Subaru Owner Assistance Alternate Transportation Program,
for a substitute vehicle during the time your car is out of service for warranty
repairs. See your Authorized SUBARU Dealer for additional details.
Towing
SOA will pay the cost of having your car towed to the nearest
Authorized SUBARU Dealer if it cannot be driven due to a defect covered by these
warranties.
Emergency Repairs
In case of an emergency in which there are no
Authorized SUBARU Dealers open for business within a distance of 75 miles, minor
repairs needed to ensure the safe operation of the car may be made at any
available service facility. SOA will reimburse you up to a maximum amount of
$500.00 for any such emergency repairs that are eligible for coverage under this
warranty. However, SOA is not obligated to reimburse you at a cost for warranted
parts replaced which is higher than SOA's suggested retail price or for labor
charges which are higher than SOA's recommended time allowance for the repair
multiplied by a labor rate per hour appropriate for your location. To make a
claim for reimbursement, you must present all replaced parts, your copy of the
paid receipt and a written description of the emergency situation to any
Authorized Subaru Dealer within 15 days of the emergency repair. Once verified,
the dealer will submit your claim for processing and you will receive
reimbursement for all approved claims directly from SOA within 60 days. SOA
reserves the right to have all emergency repairs inspected when a claim is made
and assumes no liability for the workmanship of the repair facility or for any
non-genuine Subaru parts or accessories used in the repair.
Warning Concerning Non-Genuine Accessories and Equipment
Genuine SUBARU
Accessories are optional equipment items approved, recommended, and supplied by
SOA for installation on the car. Some dealers sell Genuine SUBARU Accessories as
well as other accessories and equipment. These warranties apply only to Genuine
SUBARU Accessories. They do not apply to any other accessories and equipment.
Your Maintenance Responsibilities
It is your responsibility to have all
scheduled inspection and maintenance services performed at the times and
mileages recommended at the back of this booklet and to retain proof that
inspection and maintenance services are performed when recommended. One method
of proof is for you to have each maintenance service record contained in this
Booklet validated at the proper time or mileage by the Authorized SUBARU Dealer
or other service facility performing the service. You are also responsible for
checking such items as fluid levels and tire pressures regularly.
General
Under these warranties, parts that malfunction or fail during
the warranty period as a result of a manufacturing defect will be repaired
without charge. The servicing Authorized SUBARU Dealer also will replace,
without charge, all lubricants and fluids which become contaminated as a result
of making any such repairs. SOA, its Distributors and Authorized SUBARU Dealers
reserve the right to make changes in vehicles sold by them at any time without
incurring any obligation to make the same or similar changes in vehicles
previously sold by them. THESE WARRANTIES ARE THE ONLY EXPRESS WARRANTIES BY SOA
ON THE CAR AND ON GENUINE SUBARU OPTIONAL ACCESSORIES INSTALLED ON THE CAR PRIOR
TO DELIVERY. THESE WARRANTIES ARE LIMITED IN DURATION TO THE TIME PERIOD OF THE
WRITTEN WARRANTIES. THESE WARRANTIES ARE IN LIEU OF ALL OTHER OBLIGATIONS,
LIABILITIES OR WARRANTIES, WHETHER EXPRESS OR IMPLIED. ANY IMPLIED WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE END AT THE SAME TIME
COVERAGE ON THE PARTICULAR COMPONENT ENDS. SOA, its Distributors, and Authorized
SUBARU Dealers do not authorize any person to assume for any of them any
obligations or liabilities greater than or different from those set forth in
these warranties. Some states do not allow limitations on how long an implied
warranty lasts, so the above limitations may not apply. These warranties give
you specific legal rights and you may also have other rights under state law.
Note
WRX-STI models are equipped with High Intensity Discharge (HID)
headlights that contain mercury. Additionally, mercury parts are contained in
the Tribeca (navigation screen display system and rear seat entertainment screen
display system) as well as the Legacy and Outback (navigation screen display
system). For this reason, it is necessary to remove these components before
vehicle disposal. Once removed, please reuse, recycle or dispose of as hazardous
waste. No other models contain the mercury devices or parts.
What is Not Covered:
Parts Covered By Other Warranties These warranties
do not cover any parts, such as tires, which are covered by their own separate
warranties.
Maintenance and Adjustment Services; Normal Deterioration
This warranty does not cover the cost of parts or labor involved in performing any
normal maintenance services. There is also no coverage for normal deterioration
or fading of paint, soft trim, cosmetic and appearance items.
Damage or Malfunction Due to Improper Repair or Unauthorized Parts
This warranty does not cover any part which malfunctions, fails or is damaged due to
any unauthorized alteration or modification made to the car such as the removal
of parts or the installation of parts, equipment or accessories or improper
repairs or adjustments not approved or recommended by SOA.
Damage or Malfunction Due to Abuse, Neglect, Accident or Fire
These
warranties do not cover any part which malfunctions, fails or is damaged due to
objects striking the car, road hazards, whether on or off the road, accident,
fire, neglect, abuse or any other cause beyond the control of SOA.
Damage Caused By a Non-Covered, Unauthorized Part
These warranties do
not cover damage to a covered component directly caused by the failure of a
non-covered part, accessory or occurrence of event.
Damage Caused Due to Use of Vehicle in Competitive Events
These
warranties do not cover damage to any component that is the result of operating
the vehicle in any competition or racing event.
Damage or Malfunctions Due to Lack of Maintenance or Failure to Follow
Instructions
These warranties do not cover any part which malfunctions,
fails or is damaged due to a failure to follow the operating instructions set
forth in the Owner's Manual (e.g., failure to use proper fuel) or a failure to
follow the Schedule of Recommended Inspection and Maintenance Services set forth
in this Booklet.
Damage Caused by the Environment
This warranty does not cover damage
caused by airborne fallout (which includes but is not limited to chemicals, tree
sap, and bird droppings), salt, water, flooding, hail, windstorm, lightning,
extreme temperatures, or any other environmental cause.
Repairs By Non-Authorized Subaru Dealers
Except in the case of emergency
repairs as previously explained, labor and material expenses for repairs
performed at any facility other than that of an Authorized SUBARU Dealer are not
covered.
Cars Ineligible for Warranty Coverage
The car is not eligible for
warranty coverage if the vehicle identification number is altered or cannot be
read; if the car has been declared a total loss or sold for salvage purposes; if
the vehicle has been dismantled, destroyed or changed in such a manner that
constitutes a material alteration of its original construction; if the odometer
mileage has been changed so that mileage cannot be readily determined.
Applied Chemicals
These warranties do not cover any part of the
vehicle's finish which is damaged by adding or applying chemicals other than
those approved or recommended by SOA.
Damage Caused By a Non-Covered Part
This warranty does not cover damage
to a covered component directly caused by the failure of a non-covered part or
occurrence of event.
Commercial Use
This warranty does not cover any part which
malfunctions, fails or is damaged due to commercial use of the car, unless this
exclusion is expressly waived in writing by SOA.
Other Expenses
SOA, ITS DISTRIBUTORS, AND AUTHORIZED SUBARU DEALERS
SHALL NOT BE LIABLE FOR ANY LOSS OF USE OF THE CAR; FOR ANY ALTERNATE
TRANSPORTATION, LODGING, FOOD OR TELEPHONE EXPENSES; FOR ANY DAMAGE TO GOODS,
COMMERCIAL LOSS, LOSS OF TIME OR INCONVENIENCE; OR FOR ANY OTHER INCIDENTAL OR
CONSEQUENTIAL DAMAGES. Some states do not allow the exclusion or limitation of
incidental or consequential damages; therefore, the above limitation or
exclusion may not apply to you.